Contact Us
Got a question about a sweepstakes casino, spotted something that needs updating, or just want to tell us we missed a site? This page explains what we can help with and how to get a message to us.
What we can help with
Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos in the US. We're not an operator, we don't run any of the platforms we write about, and we can't process deposits, redemptions, account verification or withdrawals on anyone's behalf. Where we can genuinely help is:
- Corrections — if a welcome offer, eligible state list, or редемption detail on one of our pages looks out of date, tell us and we'll check it against the operator's current terms
- Editorial questions — how we compare and rank new sweepstakes casinos, and what our editorial rating does and doesn't mean
- Content suggestions — a platform you think belongs on our list, or a topic you'd like us to cover in more depth
- General feedback — on the site, its layout, or anything that would make it more useful to you
What we can't help with
Because we don't operate any sweepstakes casino, we're not able to assist with account logins, identity verification, redemption delays, coin package purchases, or disputes over prize payouts. Those matters sit entirely with the individual operator — Crown Coins, SplashCoins, Casino.Click, or whichever platform your account is with. Each operator publishes its own support channels, usually inside the account dashboard or the site's help section, and its own terms and conditions govern eligibility, minimum redemption thresholds, and identity checks. If you're unsure whether a platform is available in your state, or what its current age requirement is, the operator's terms page is the authoritative source — not us.
If a question touches on how sweepstakes casinos are treated under state law where you live, we'd encourage you to check your state's current position directly rather than relying on any single article, since these rules change and we don't offer legal advice.
Before you write in
A few things are worth checking first, since they cover most of what people ask us:
- For an overview of how the Gold Coin and Sweepstakes Coin model works, and how "no purchase necessary" entry generally functions, our platform reviews explain the mechanics in detail
- For guidance on setting limits or taking a break from play, see our Responsible Gambling page
- For how we source, verify and update the information across the site, our About Us page covers our process
- For the legal terms governing use of this site, see our Terms and Conditions
How we handle your message
When you contact us, tell us clearly what the message relates to — a specific platform name, the page URL if it's a correction, or the state you're asking about if it's an eligibility question. That's usually enough for us to act on it or point you in the right direction quickly. We read every message that comes in, though we can't guarantee a personal reply to every one, especially questions that are really about an operator's account or payment process rather than our content.
A note on accuracy and independence
Sweepstakes Casinos may earn a commission when a reader signs up with an operator through a link on this site. That relationship never decides how a platform is rated or ranked, and it has no bearing on how we respond to a correction or a piece of feedback — an accurate site is worth more to us than a flattering one. If you spot something that looks like promotional overstatement on one of our pages, that's exactly the kind of message we want to hear about.
Sweepstakes casinos are not available everywhere, and which states an operator serves can change with little notice. If your message is about availability in a specific state, let us know which state and which platform, and we'll check it against the operator's published eligibility list.